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How we work

Our Process

Six steps from the first walk of your property to the day we hand it back. No surprises, no guesswork, and nothing planted before you have seen exactly where it is going.

On-site walk first
Written scope
Laid out before planting
Walked again at handoff
Why it matters

Most landscape problems start before the first plant goes in

A landscape fails for boring reasons — the wrong plant for the soil, spacing that looked fine on delivery day and became a hedge two years later, irrigation that never reached the new beds. None of that is fixed with better plants. It is fixed with a better process, and ours is built to catch those decisions while they are still cheap to change.

01
We walk the property, then put it in writing
Where most of our projects begin — cleared ground and a plan.
Step 01 of 06

We walk the property, then put it in writing

Every job starts on site, not on a price list.

We meet at the property and walk it together — what you like, what frustrates you, where water sits after a storm, which beds have quietly died back. Then it goes on paper: bed shapes, plant selections, quantities, and what it costs. On commercial sites that written scope is what a manager takes to a board or a regional office. Nothing gets quoted until we have actually stood on the ground.

02
We pick the material ourselves
Selecting specimen palms at the grower — sized in person, not on paper.
Step 02 of 06

We pick the material ourselves

We do not plant whatever came off the truck.

Specimen palms and trees are selected in person at the grower, not ordered from a size on a list. Height, trunk caliper, canopy shape and health vary enormously between two trees sold under the same label. For Southwest Florida we are also choosing for heat, sandy soil, summer rain and salt exposure on coastal properties — the wrong species is a slow, expensive failure that no amount of maintenance fixes.

★★★★★
“We had a plan when we met with Henry and his team, but after careful consideration the team came back with a different — and better — plan. Some of the plants we had selected would have caused major insect issues we didn't want to deal with, and one of the trees would have created root problems later on. I am so grateful the H&M team was able to lead us in a better direction, and we are so happy with the results.”
Julie J.Homeowner · On the project shown on this page
03
We fix what is under the ground first
Irrigation trenched and re-plumbed before planting begins.
Step 03 of 06

We fix what is under the ground first

The part nobody photographs, and the reason work lasts.

Old material is cleared, beds are cut and shaped, soil is amended where it needs it, and irrigation is trenched, repaired or extended before a single plant goes in. New beds put in over lines that never reached them is one of the most common reasons a landscape looks tired within a year. It is unglamorous work, and it is most of the job.

04
We lay every plant out before we plant it
Every plant set in position, still potted, before anything is planted.
Step 04 of 06

We lay every plant out before we plant it

This is the step most crews skip.

Before anything goes in the ground, we set every plant out in position — still in its pot — and step back. Spacing gets adjusted for how each species will actually grow, not how it looks on delivery day. You get to walk it and say move that one, more of these there. A plant in the wrong spot is a mistake you live with for years; moving a pot takes ten seconds.

This is why our photos often show plants still in pots — that stage is the whole point.
05
We install it
Planting to the layout — spacing already decided and approved.
Step 05 of 06

We install it

Planted, mulched, irrigated, cleaned up.

Plants go in at the right depth and spacing, beds are mulched or stoned, irrigation is adjusted so every new plant actually gets water, and the site is left clean — walks and drives blown off, debris hauled away, pots removed. On commercial properties we schedule the disruptive stages around business hours and customer traffic.

06
We walk it with you again — then keep it alive
Finished planting, established and on a maintenance schedule.
Step 06 of 06

We walk it with you again — then keep it alive

Installation is the start, not the finish.

We walk the finished work together so nothing is left unsaid, and explain what the new plantings need through their establishment period — water, timing, and what the first few months should look like. Most clients then move onto a maintenance schedule, because the fastest way to waste a landscape investment is to install it beautifully and let it go for six months.

From The Same Project

More From The Job

Delivery, clearing, layout and finished planting on a single Southwest Florida property.

Material arriving on site
Material arriving on site
Bismarck palms staged for placement
Bismarck palms staged for placement
Grading and site clearing
Grading and site clearing
Spacing checked plant by plant
Spacing checked plant by plant
Finished planter with stone
Finished planter with stone
Hedge line and drive after install
Hedge line and drive after install
The Same Discipline, Scaled

How This Works on Commercial Properties

The steps do not change for a retail centre or an association — the documentation just gets heavier.

01

Scoped in writing

Property managers get a written scope they can take to a board or a regional office, not a verbal number.

02

Phased to budget

Enhancement work can be split across quarters so it fits a budget cycle instead of blowing it.

03

Documented

Completed work is photographed and recorded — useful for files, boards, and code re-inspections.

04

Handed to maintenance

New installs roll onto a recurring schedule so the investment is protected, not left to fade.

Ready When You Are

Let's Walk Your Property

No obligation. We'll tell you what we would do and what it would cost, in writing.